Basic Connection Questions

Q1: What connection methods does JADO S1 support? A1: Main connection methods include: Wi-Fi connection, Bluetooth connection, USB data cable connection, mobile hotspot connection. Supports connection with smartphones, tablets and other devices.

Q2: What settings are needed for first-time connection? A2: First-time connection steps:

• Download and install official APP
• Enable device Wi-Fi and Bluetooth functions
• Follow APP guidance for device pairing
• Complete account registration and device binding

Q3: What are common causes of connection failure? A3: Common connection failure causes:

• Distance too far beyond connection range
• Insufficient device battery
• Unstable network signal
• APP version too old needs updating
• Device firmware needs upgrading

Wi-Fi Connection Issues

Q4: How to connect to Wi-Fi network? A4: Wi-Fi connection steps:

• Enter device Wi-Fi settings interface
• Search and select available network
• Enter correct network password
• Wait for successful connection prompt

Q5: What to do if Wi-Fi connection is unstable? A5: Unstable connection solutions:

• Check router signal strength
• Confirm network bandwidth is sufficient
• Restart router and device
• Change connection location closer to router

Q6: What Wi-Fi frequency bands are supported? A6: Wi-Fi band support:

• 2.4GHz band (better compatibility)
• 5GHz band (faster speed)
• Automatically select best band for connection
• Support WPA2/WPA3 encryption protocols

Bluetooth Connection Issues

Q7: What is the Bluetooth connection range? A7: Bluetooth connection specifications:

• Effective connection distance: 10-15 meters
• Support Bluetooth 5.0 and above versions
• Low power design extends battery life
• Can connect multiple devices simultaneously

Q8: How to handle Bluetooth pairing failure? A8: Pairing failure handling steps:

• Clear device Bluetooth cache
• Restart Bluetooth function on both devices
• Confirm device is in pairing mode
• Check device compatibility

Q9: What to do about Bluetooth audio delay? A9: Audio delay solutions:

• Use Bluetooth codecs that support low latency
• Adjust audio synchronization settings
• Reduce interference between Bluetooth devices
• Update device Bluetooth drivers

Phone Connection Issues

Q10: Which phone systems are supported? A10: System compatibility:

• Android 8.0 and above versions
• iOS 12.0 and above versions
• Some features require higher version support
• Regular updates ensure compatibility

Q11: What to do if APP cannot connect to device? A11: APP connection troubleshooting:

• Confirm APP has necessary permissions
• Check phone network connection status
• Restart APP and device
• Uninstall and reinstall APP to try

Q12: How to implement phone screen mirroring function? A12: Screen mirroring setup:

• Ensure phone and device are on same network
• Enable phone screen mirroring function
• Select mirroring source on device
• Adjust mirroring quality and delay

Data Transfer Connection

Q13: What are the advantages of USB connection? A13: USB connection advantages:

• Faster and more stable transfer speed
• Can simultaneously transfer data and charge
• Not affected by wireless signal interference
• Suitable for large file transfers

Q14: How to transfer video files via USB? A14: USB file transfer steps:

• Connect using dedicated USB data cable
• Device automatically enters mass storage mode
• Find removable disk on computer
• Copy required video files

Q15: How to set up cloud synchronization? A15: Cloud sync configuration:

• Register and login to cloud service account
• Enable automatic sync function
• Select sync content and frequency
• Ensure stable network connection

Network Connection Issues

Q16: How to use mobile hotspot connection? A16: Hotspot connection method:

• Enable phone mobile hotspot function
• Device searches and connects to hotspot
• Enter hotspot password
• Monitor data usage

Q17: What to do if network connection frequently disconnects? A17: Connection disconnection solutions:

• Check network signal strength
• Adjust device power saving settings
• Update network drivers
• Contact network service provider to check line

Q18: How to set network priority? A18: Network priority settings:

• Wi-Fi connection priority over mobile network
• 5GHz band priority over 2.4GHz
• Saved networks connect automatically
• Can manually adjust connection order

Multi-Device Connection

Q19: How many devices can connect simultaneously? A19: Multi-device connection capability:

• Maximum support for 3-5 devices simultaneously
• Different connection methods can be used in parallel
• Main device has control priority
• More connected devices may reduce performance

Q20: How to manage connected devices? A20: Device management methods:

• View current connected device list
• Set device connection priority
• Remove unnecessary paired devices
• Limit access permissions for certain devices

Q21: How to switch control between devices? A21: Control switching:

• Switch main control device through APP interface
• Set automatic switching rules
• Support temporary control transfer
• Main device can forcibly reclaim control

Connection Security Issues

Q22: How to ensure connection security? A22: Connection security measures:

• Use strong passwords to protect network connections
• Enable device access permission verification
• Regularly change connection passwords
• Monitor unauthorized connection attempts

Q23: What to do if unknown device connection is found? A23: Unknown connection handling:

• Immediately disconnect suspicious device connections
• Change all connection passwords
• Check device access logs
• Factory reset if necessary

Q24: How to set guest mode? A24: Guest mode setup:

• Create independent guest network
• Limit guest device function permissions
• Set access time restrictions
• Monitor guest device activities

Troubleshooting

Q25: What are the general troubleshooting steps for connection issues? A25: General troubleshooting process:

• Restart all related devices
• Check network connection status
• Update APP and device firmware
• Clear connection cache and history
• Reset network settings

Q26: When should technical support be contacted? A26: Situations requiring technical support:

• Unable to connect despite following guide
• Device shows signs of hardware failure
• Need professional network configuration
• Suspected compatibility issues