Power Supply Related Questions

Q1: What is the power supply method for JADO S1?

A: JADO S1 uses 12V DC power from the motorcycle, connected to the motorcycle battery via a dedicated power cable. The device comes with standard power connectors, supporting most motorcycle power systems. The power cable features waterproof design to ensure stable power supply under harsh weather conditions.

Q2: What is the device's power consumption?

A:

• Normal operation: 8-15W
• Standby mode: Less than 2W
• Peak startup consumption: Maximum 25W The device uses intelligent power management technology and will not significantly burden the motorcycle battery. Even with extended use, it won't affect normal motorcycle startup.

Q3: What power protection functions are available?

A: JADO S1 features multiple built-in power protection mechanisms:

• Overvoltage protection: Automatic power cutoff when input voltage exceeds 16V
• Undervoltage protection: Warning and protection mode when voltage drops below 10V
• Reverse polarity protection: Prevents damage from incorrect positive/negative connections
• Short circuit protection: Built-in fuse automatically cuts power during short circuits
• Overcurrent protection: Prevents excessive current from damaging device and motorcycle circuitry

Q4: How does the device work when battery voltage is low?

A:

• Minimum operating voltage: 10V
• Low voltage warning: Voltage warning icon appears on screen when voltage drops below 10.5V
• Automatic protection: Device automatically shuts down non-critical functions below 10V, maintaining basic navigation
• Battery protection: Complete shutdown at 9.5V to prevent motorcycle battery over-discharge

Q5: Does it support external power or power banks?

A:

• Supports 5V power bank via USB-C interface (emergency use only)
• Supports external 12V power adapter (when parked)
• Can operate 2-4 hours on power bank after disconnecting motorcycle power
• Recommend using 10000mAh+ power bank for stable operation

Startup Related Questions

Q6: How long does device startup take?

A:

• Cold start: First boot takes approximately 30-45 seconds
• Warm start: Daily use approximately 15-20 seconds
• Quick start: Resume from standby in 5-8 seconds During startup, the display shows JADO brand logo and progress bar, entering main interface after system self-check completion.

Q7: What to do if device won't start?

A: Please troubleshoot following these steps:

1. Check power connection: Ensure power cable is securely connected with no corrosion
2. Check voltage: Use multimeter to verify power voltage is within 10-16V range
3. Observe screen status:
   • No display: Check power connection and voltage
   • Backlight but no content: System startup abnormal
   • Error messages: Troubleshoot according to prompts
4. Force restart: Press and hold power button for 15 seconds for hard reset

Q8: How to set auto-start function?

A:

• Settings path: System Settings → Power Management → Auto Start
• Start modes:
  • ACC mode: Auto start when motorcycle is powered
  • Ignition mode: Auto start when engine starts
  • Manual mode: Power button start only
• Delay settings: Configurable 0-30 second delay
• Common failure causes: Voltage instability, incorrect settings, sensor malfunction

Q9: How to handle abnormal operation after startup?

A:

• Black screen: Check brightness settings, try adjusting brightness or restarting
• White screen: System abnormal, press and hold power button to restart, contact support if persistent
• Touch unresponsive: Clean screen surface, check for glove interference, try recalibrating touchscreen
• System freeze: Press and hold power button for 10 seconds to force shutdown, then restart

Q10: Does frequent startup/shutdown affect device lifespan?

A:

• Normal frequency: 10-20 on/off cycles per day is normal usage
• Recommendation: Power off for long parking, use standby for brief stops
• Lifespan impact: Reasonable use won't significantly affect lifespan, designed for 50,000+ on/off cycles
• Maintenance advice: Avoid frequent on/off in high temperatures, perform regular system cleanup

Power Management Settings

Q11: How to set auto-shutdown function?

A:

• Settings path: System Settings → Power Management → Auto Shutdown
• Time options: 5 minutes, 10 minutes, 30 minutes, 1 hour, never
• Motion detection: Device detects vibration and GPS signals, won't auto-shutdown while riding
• Manual wake: Light press power button for quick wake after auto-shutdown

Q12: What power management modes are available?

A:

• High performance mode: Full CPU speed, brightest screen, high-precision GPS, 12-15W consumption
• Balanced mode: Intelligent CPU frequency, adaptive brightness, standard GPS, 8-12W consumption
• Power saving mode: Reduced CPU frequency, dimmer screen, GPS power saving, 5-8W consumption
• Switching method: Long press power button or select in settings menu

Troubleshooting

Q13: What to do about abnormal sounds during startup?

A:

• Normal sounds: Slight electrical current and cooling fan sounds are normal
• Abnormal sounds:
  • Continuous beeping: System self-check detected hardware issues
  • Clicking sounds: Possible relay operation, check power connections
  • Sharp noise: Cooling fan malfunction, requires repair
• Handling advice: Persistent abnormal sounds require immediate shutdown and support contact

Q14: How to determine device power status?

A: Since JADO S1 has no power indicator lights, determine power status through:

• Screen display: Normal operation shows system interface
• Startup sound: Boot notification sound during startup
• Screen top-right power icon: Shows current power status and voltage information
• System settings: View detailed power information in power management menu
• System diagnostics: Power diagnostic function in system settings detects power abnormalities

Q15: How to maintain the power system?

A: Regular inspection (monthly):

• Check power cable connections for looseness or corrosion
• Clean power interfaces, keep dry and clean
• Check fuse condition

Maintenance methods:

• Use dry cloth to clean connectors, avoid chemical cleaners
• Apply small amount of conductive grease to prevent connector oxidation
• Check wiring for wear or aging

Precautions:

• Always turn off motorcycle power during maintenance
• Use original parts for damaged component replacement
• Contact professional technicians for wiring issues

Technical Support Contact:

• Customer Service: 400-XXX-XXXX
• Technical Email: service@jadomoto.com
• Online Chat: Official website live chat
• Business Hours: Monday-Sunday 9:00-18:00