Thank you for shopping with us! We’re committed to providing you with fast, reliable, and transparent shipping service. Please take a moment to review our shipping policy below.
Shipping Locations
We ship worldwide — no matter where you are, we’ve got you covered.
Shipping Origin
Your order will be shipped from the warehouse closest to your order address.
Shipping Fees & Taxes
Free Shipping – We offer 100% free standard shipping on orders over $49, worldwide. Orders under $49 will be charged a $5.9 shipping fee
The product price does not include Customs Duties or Taxes, which are determined by the delivery address
Estimated Delivery Times
Note: Delivery times may vary depending on local customs procedures and seasonal demand (e.g. holidays).
Order Processing Time
All orders are processed within 1–3 business days after payment is received.
You will receive a shipping confirmation email with tracking information once your order is dispatched.
Tracking Your Order
Once your package ships, we’ll send you a tracking number via email. You can track your shipment on our website or through the official carrier websites.
Delays and Exceptions
While we strive to deliver all packages on time, please understand that occasional delays may occur due to:
Customs clearance procedures
Local postal service delays
Remote or restricted delivery areas
Force majeure events (e.g. natural disasters, pandemics)
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact our customer support team within 7 days of delivery. We’ll work with you to resolve the issue as quickly as possible.
Need Help?
If you have any questions regarding your shipment, feel free to contact us at: service@jadomoto.com