Power failure issues

Power failure issues

Power Supply Fault Troubleshooting 

  1. Check Power Connection

    • Ensure the device’s power cable is firmly connected to the motorcycle’s power harness, with no looseness or poor contact.

    • Inspect the plug and socket contacts for dirt, corrosion, or deformation. If necessary, clean with contact cleaner and reconnect securely.

  2. Check Battery Voltage

    • Use a multimeter to measure the motorcycle battery voltage, ensuring it is above 12V at rest and not below 10V when starting.

    • If the voltage is low, charge the battery or replace it if it is aged.

  3. Inspect Power Cable and Fuse

    • Check for damage, crushing, or wear on the power cable.

    • Inspect the fuse in the power circuit; if blown, replace it with the same specification (amp rating and size).

  4. Confirm Power Supply Stability

    • If using a cigarette lighter or power converter, ensure it outputs normally without overheating or intermittent power loss.

    • Avoid powering multiple high-consumption devices at the same time to prevent insufficient supply.

  5. Check Internal Device Issues

    • If all the above are normal but the device still fails to start or cuts off intermittently, the internal power management module or circuit board may be faulty.

    • Stop using the device and contact after-sales for inspection or part replacement.

  6. Contact Customer Service

    • If none of the above steps solve the problem, please contact our customer service team for further technical assistance.

    • Related Articles

    • System lag issues

      Motorcycle Navigation System Lag Issues Q1: Why does my motorcycle navigation system lag? A1: Possible reasons include running too many applications simultaneously, insufficient storage space, accumulated cache files, outdated firmware or apps, long ...
    • Voice control issues

      Does the JADO S1 support voice control? Yes, the JADO S1 motorcycle riding system has built-in voice control functionality, implemented through Apple CarPlay. You can easily use the Apple voice assistant (Siri) to control navigation, music, calls, ...
    • What’s in the Box

      When you open the package, you’ll find: Main Unit ×1 – The core control system Cameras ×2 – Front and rear cameras for complete ride recording Mount ×1 – Securely holds the main unit in place Screwdriver ×1 & Wrenches ×2 – For easy installation ...
    • system upgrade

      Q: How to upgrade the motorcycle head unit firmware? Will the upgrade affect my data? A: Firmware upgrade is simple and safe, completely protecting your personal data: Upgrade Method One-click upgrade: After connecting to WiFi network, simply click ...